Following the launch of the new kiloutou.fr website at the beginning of the year, and the constant improvements made to the customer area, Kiloutou’s digital and IT departments have been rewarded for their investment.
The e-commerce awards
The first two trophies were awarded on 09 June. They are in silver and reward the “Design and customer journey” and “People’s choice” categories.
Digital experience award
This time it was the efficiency of the online ordering process that was rewarded on 29 June. This is a tricky subject when it comes to being as efficient for a major customer as for a private individual, for a digger as for a shampoo machine, in an agency as on the web.
The 100% omnichannel LSA awards
Last but not least, the teams were awarded 1st prize in the prestigious LSA trophies for the best online AND offline shopping experience.
